Job Description

Senior Operations Manager

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Job Title: Senior Operations Manager

Type of Role: Direct Hire

Shift / Hours: (Flexibility needed) 8am 5pm

Location: Blue Springs, Mississippi 38828

Salary: $85K $95K

A senior operations manager oversees all operational activities within an organization, ensuring smooth and efficient processes by managing staff, monitoring quality, optimizing workflows, and implementing process improvements to achieve company goals, including cost control and productivity maximization; key responsibilities include hiring and training employees, and maintaining compliance with relevant regulations.

Key responsibilities of a Sr. Operations Manager:

• Process Improvement: Identifying and implementing operational improvements to streamline workflows, reduce costs, and increase productivity.
• Quality Control: Establishing and maintaining quality assurance programs to monitor product or service quality and identify areas for improvement.
• Performance Monitoring: Tracking key performance indicators (KPIs) to measure operational efficiency and identify areas for improvement.
• Staff Management: Hiring, training, and supervising operational staff to ensure efficient performance and adherence to company standards.
• Compliance Oversight: Ensuring compliance with relevant regulations and safety standards.
• Problem-Solving: Identifying and resolving operational issues promptly to minimize disruptions.
• Reporting and Analysis: Preparing reports on operational performance and providing insights to senior management.
• Resource Allocation: Optimizing the allocation of resources (personnel, equipment, materials) to meet operational needs.

Required skills and qualifications:

• Leadership skills: Ability to motivate and manage teams effectively.
• Analytical skills: Strong data analysis skills to identify trends and make informed decisions.
• Problem-solving skills: Ability to diagnose and resolve operational issues efficiently.
• Communication skills: Excellent written and verbal communication to convey information clearly to all levels of the organization
• Project management skills: Ability to plan, execute, and monitor projects to achieve deadlines
• Technical proficiency: Knowledge of relevant software and systems used in operations management
• Relevant education: Bachelor's degree in business administration, operations management, engineering, or a related field

Experience:

• 7-9 Prior years of experience in operational manager role
• Work closely with Human Resources
• Collaborate with other managers

Perks and Benefits:

• Medical, Dental, Vision, PTO, Sick Time and Retirement Options

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.

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