Job Description

Title: Scheduler A - DH Cancer Center at New Milford Hospital. Address: 21 Elm Street, New Milford, CT - 8 hour shifts, between the hours of 7:00am - 5:30pm. This position is part of the Danbury CHCA Union.

Summary: Responsible for making appointments, obtaining insurance and demographic information and handling telephones. Provides constant interactions with patients, families, caregivers, clinicians and physician practices.


Responsibilities:

1. Represents department as the initial contact by establishing and maintaining positive customer relations.

2. Answers phone lines and appropriately directs or processes calls.

3. Completes intake registration process by obtaining benefits and demographic information.

4. Schedules appointments in computerized schedule system. Tracks and schedules special consideration patients.

5. Responsible for following department policies and procedures, and compliance.

6. Verifies patient insurance status. Validates required insurance pre-authorizations.

7. Fulfills all compliance responsibilities related to the position.

8. Performs other duties as assigned.

Other information:
Required: High School Diploma or GED, Data Entry.
Minimum Experience: six months
Desired: Knowledge of medical terminology. Bilingual-Spanish or Portuguese preferred.

Salary Range:


$16.0000 - $29.5147 hourly (Pay per years of relative medical office experience vs. internal equity)

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations - Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York - plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

Job Tags

Hourly pay, Work at office, Shift work,

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