Job Description

Job Title: Multi-Location General Manager

Overview

A leading company in the commercial landscape maintenance sector is seeking a handson MultiLocation General Manager to oversee its operations in the Northern Virginia / DC market. This critical leadership position is responsible for managing the integration of two existing branches and ensuring high standards of service, performance, and company culture. The ideal candidate will be an experienced leader who thrives in a peoplefirst environment and is excited to lead a legacy business through a successful ownership transition. The role offers a unique opportunity to drive growth, elevate the team, and deliver exceptional customer experiences.

The Role

As the Multi-Location General Manager, you will set the strategic and operational direction of the business, oversee daytoday operations, manage staff, and ensure customer satisfaction. You will lead the integration efforts postacquisition while maintaining the existing team culture and driving performance across multiple branches. This role includes managing budgets, performance metrics, staffing, and resolving any operational challenges as they arise. You will report to the Regional Director.

Responsibilities

• Operational Leadership: Oversee daytoday operations of multiple locations, ensuring operational excellence, safety, and customer satisfaction. Manage and optimize service delivery and productivity across the branches.
• Team Development: Lead and mentor branch managers and frontline staff, fostering a culture of accountability and high performance. Conduct performance reviews, provide coaching, and ensure continuous team development.
• Customer Focus: Ensure customers receive high-quality service and that expectations are consistently met or exceeded. Foster strong customer relationships and address any issues promptly.
• P&L Ownership: Manage branchlevel budgets, monitor financial performance, and ensure operational efficiency. Drive profitability while maintaining high service standards.
• Integration & Change Management: Lead the postacquisition integration process, aligning new branches with corporate systems, values, and culture. Ensure a smooth transition while retaining core business strengths.
• Strategic Execution: Drive crossfunctional initiatives focused on growth, operational improvements, and the adoption of new technologies. Ensure alignment with corporate goals and support longterm success.

Requirements

• Proven experience leading multilocation operations, preferably in the service or routebased industries (such as commercial landscaping).
• A playercoach leader who can balance operational oversight with handson involvement and team building.
• Strong financial acumen, with a track record of driving profitability and operational improvements.
• Excellent communication skills, with the ability to align teams around shared goals and values.
• Comfortable navigating change and leading teams through periods of transition.
• A strong culture builder who leads with integrity and inspires excellence.

Income Expectations

• Base Salary: $120,000 $150,000 (Depending on experience and scale of operations managed)
• Performance Bonus/Incentive Comp: 30%+ of base (based on EBITDA, revenue growth, customer retention, integration, and team development KPIs)
• Equity Options/LongTerm Incentive: Potential based on performance and experience

Benefits

• Opportunity to lead a respected regional brand through a pivotal transition and growth phase.
• Supported by a wellcapitalized, growthoriented company committed to peoplefirst leadership.
• Ability to make an immediate impact both in team development and business performance.
• Company vehicle.
• 401(k) with 4% match.
• Comprehensive benefits package.
• Paid Time Off (PTO) and 7 companypaid holidays.
• Career growth and development opportunities.

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