Job Description

Salary: $70,000 - 110,000 per year Requirements:

• Education:
• - A Bachelor's Degree is required. An associate’s degree with an additional 2 years of relevant experience or a high school diploma/GED with 4 years of additional relevant experience may be considered as a substitute for a bachelor’s degree.
• Work Experience:
• - A minimum of 3 years of experience in supporting or implementing Epic applications, specifically with build experience within Epic ClinDoc.
• - Proven experience in performing moderately complex system builds and operational analysis.
• - Experience in presenting to or advising end users or clients on technical or workflow-related issues.
• - A history of contributing to or creating training materials for system end users.
• Preferred Work Experience:
• - Over 5 years of experience in supporting or implementing Epic applications, with demonstrated proficiency in Epic ClinDoc.
• - Experience in clinical operational areas (such as inpatient nursing or patient care documentation) with insights into workflow challenges.
• - Experience as a super-user or clinical end-user of electronic health record systems.
• Certifications Required:
• - Epic ClinDoc Certification
• - Epic certification in a second CORE application applicable to the department.
• Certifications Preferred:
• - Lean Six Sigma Green Belt.
• - Epic certifications in related or ancillary Epic applications (e.g., Orders, Stork, or ASAP).
• --

• Epic Subject Matter Expert: I act as a ClinDoc SME, possessing a deep understanding of essential Epic functionality, associated applications, and integrated workflows. I manage sophisticated configurations across various clinical areas with widespread system implications.
• System Design & Configuration: I am responsible for independently designing, building, and maintaining complex Epic ClinDoc solutions, integrating advanced logic, workflow customizations, and connections with other Epic and non-Epic systems. I document build decisions and engage in thorough testing activities.
• Consultative Business Solutions: I collaborate with clinical operations to evaluate needs, analyze workflows, and pinpoint opportunities for enhancement. I present solution recommendations, oversee implementation, and ensure alignment with organizational objectives and Epic best practices.
• Integration Management: I lead integration projects connecting Epic ClinDoc with third-party applications or devices. In doing so, I work alongside internal technical teams and vendors to ensure smooth interoperability, compliance, and optimal performance.
• Troubleshooting & Issue Resolution: I serve as an escalation point for intricate or cross-application issues. My role includes diagnosing root causes, implementing solutions, and minimizing disruption to clinical operations.
• Upgrades & Maintenance: I take charge of reviewing release notes and prioritizing ClinDoc-related updates. Additionally, I coordinate testing, communication, and the rollout of upgrades while maintaining test scripts to monitor ongoing system performance.
• Communication & Leadership: I communicate proficiently with clinical, technical, and leadership teams, facilitating meetings to discuss milestones, system modifications, and challenges. I also mentor junior analysts and contribute to best practices and policy updates.
• Training & Support: I develop or assist in creating end-user training materials and deliver specialized training to super-users and clinical staff.
• Professional Development: I keep myself updated on developments and best practices related to Epic ClinDoc by participating in conferences, Epic training sessions, and user groups.
• --

• Support

More:

The posted compensation range reflects our reasonable and good-faith expectations for this role at the time of publication. Any base pay offer is contingent upon factors such as skills, experience, education, certifications, and other job-related criteria. Base pay is only one component of a robust benefits package that also includes flexible schedules, affordable health, vision, and dental insurance, childcare and student loan subsidies, generous paid time off, a 403(b) Retirement Savings plan, pension contributions, tuition reimbursement, certification coverage, cell phone plan discounts, and discounted rates on public transit passes. Join us to experience the benefits of a passionate and collaborative work environment.

last updated 44 week of 2025

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